YourTexasBenefits provides you a permanent card in the form of Medicaid card. Don’t forget to carry it with you on your visit to the doctor, pharmacy, etc. In case, you lose YourTexasBenefits card, you can request a new one by dialling a toll-free number 800-252-8263.
YourTexasBenefits Customer Support
In case of any issues, don’t panic a bit and dial 2-1-1 to reach out to YourTexasBenefits Customer Service.
For further details, dial 2-1-1 or (877) 541-7905, select your language and select option 1.
For details on government benefits at YourTexasBenefits.com, dial 2-1-1, select your language and select option 2.
In case of any sort of fraud, dial 2-1-1 and then select option 3.
To connect to the Texas Emergency Response Record (STEAR), dial 2-1-1, select your language and select option 4.
Ombudsman’s website is helpful when you have health services or personal services issues.
You can also reach Your Texas Benefits via e-mail:
2-1-1 Texas Research and Development Network
PO Box 149347, MC 2077
Austin, TX 78714